Customer Service Representative Intern at Quickmove

Quickmove.com.ng is a moving & relocating company located in Lagos Nigeria for your home, office and equipment moves. Our team of experienced property movers and packers will not only make your move stress-free but also take pride in ensuring your home or office move is done quickly, seamlessly and effectively.

We are recruiting to fill the position below:

Job Title: Customer Service Representative Intern

Location: Lagos

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.


• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Managing a team of junior customer service representatives.


• Ensure customer satisfaction and provide professional customer support


• Work with customer service managers to ensure proper customer service is being delivered.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out so that you can answer questions.


• Processing orders, forms, applications, and requests.


• Keeping records of customer interactions, transactions, comments and complaints.

Job Requirements

• Strong phone contact handling skills and active listening


• Familiarity with CRM systems and practices


• Customer orientation and ability to adapt / respond to different types of characters


• Ability to stay calm when customers are stressed or upset.


• Must be available to work occasionally at nights, holidays and weekends


• Familiarity with all of the goods and services offered by the company


• Excellent communication and interpersonal skills.


• Excellent verbal and written communication skill


• Ability to multitask, prioritize, and manage time effectively


• Applicants must be comfortable using computers.

How to Apply
Interested and qualified candidates should send their CV to:hr@quickmove.com.ng using the “Job Title” as the subject of the email.

Note

• Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.


• Applicants must be ready for an interview and aptitude test which will be conducted via skype.

 

Application Deadline   8th May, 2020.

source: https://jobcenternigeria.com/customer-service-representative-intern-at-quickmove/

Area Manager

Country: Nigeria

Organization: Danish Refugee Council

Closing date: 15 May 2020

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified and motivated candidate to take up the position of Area Manager for Borno and Yobe states in Nigeria in a highly collaborative and emulating work environment.

About the job

You will be responsible for the coordination, management, development and representation of DRC programming in Borno and Yobe states, with a focus on Borno state, Nigeria. The position requires a high degree of responsibility, flexibility and understanding of complex organisational charts including horizontal liaising among different senior managers. You will be reporting to the DRC Country Director.

Your main duties and responsibilities will be:

• In coordination with the HoSS, you will oversee administration (HR/Finance), logistics (Procurement, Supply) and support programme implementation.


• Ensure that field teams are prepared to respond to emergencies and ensure the safety and security of DRC staff and assets in her/his area of responsibility.


• Assist the Programme Managers and follow-up on the technical departments field work

More specifically:

Management

• Provide, together with Head of Programmes DRC and DDG, coordination and integration of DRC activities in the area including, but not limited, to protection, emergency response, food security and WASH;

• Direct line management of the non-programme staff (HR, Finance, Logistics & Procurement, and Safety) based in Borno and Yobe States – including recruitment, coaching, capacity building and ensuring interdepartmental co-ordination;

• Liaise and closely coordinate with the senior management team members based in Abuja, Yola and and fellow Area Managers in other states.

• Encourage a positive, innovative and mutually supportive team spirit amongst the Borno and Yobe State teams.

Representation

• Act as the main DRC representative in Borno & Yobe State and attend all relevant forums/meetings including active participation in the Humanitarian Regional Team (HRT) with the objective to strengthen DRC’s position in the area;

• Develop, implement and regularly revise a DRC engagement strategy and acceptance in the area;

• Identify and build relationships with authorities and other relevant stakeholders in the area.

Safety and Security

• Ensure adherence to security procedures and monitoring developments in the security situation;

• Actively support the country safety department to develop and regularly update the local security plan for his/her area of responsibility;

• Be a member of and/or actively support the Crisis Management Team as required and if requested;

• Develop and maintain a security focal persons’ network in his/her area of responsibility.

Finance and Administration

• Provide budget monitoring of assigned budgets, financial control in compliance with DRC country office requirements and as per the Operations Handbook;

• Ensure necessary systems in procurement are followed according to DRC Operations Handbook for all projects in the state.

Reporting & Accountability

• Ensure compliance with internal reporting requirements and participate in the DRC internal coordination mechanisms as required.

• Guided by the DRC Programme Handbook, continuously monitor and suggest relevant accountability initiatives in the field as well as strengthen the effort to document the impact of DRC activities in the area.

About you

To be successful in this role we expect you to demonstrate your leadership and capacity for this position which is key for timely and qualitative aid delivery. Moreover, we also expect the following:

Required

• University degree in international relations, management, human rights, social science or related field;


• Minimum 5 years professional work experience within international humanitarian/development work;


• Good understanding of displacement issues of both internally displaced and refugees and related international standards/frameworks;


• Solid project management experience;


• Extensive experience in representation and networking;


• Excellent negotiation, advocacy and communication skills;


• Professional fluency in written and spoken English

Desirable

• Experience or knowledge of the Northeast Nigerian context;


• Previous experience of working in insecure locations;


• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff and other stakeholders;


• Knowledge of local languages a plus


• Excellent analytical and strategic skills

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 12 months renewable depending on funding/ performence

Band: Management: E

Designation of Duty Station: Non Family Duty Station- Unaccompanied position

Start date: 01-06-2020

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates. This position is graded at Employment Band E on the DRC Expatriate salary scale available at drc.ngo under Vacancies.

For questions regarding the vacancy please contact Zeljko Toncic at cd-nigeria@drc.ngo

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

• Professionalism, impact & expertise


• Humanitarian approach & the work we do


• Purpose, meaningfulness & own contribution


• Culture, values & strong leadership


• Fair compensation & continuous development
  Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.

For further information about the Danish Refugee Council, please consult our website drc.ngo.

How to apply:

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.**

Closing date for applications: 15 May 2020

Please note that applications will be reviewed continuously and interviews will be planned as soon as a suitable candidate is identified – so early submission of applications is encouraged. DRC remains a right to close the vacancy once a suitable candidate is identified.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

source: https://jobcenternigeria.com/area-manager-2/

Latest Jobs at FHI360

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.



Read more about this company

• Contents


• Open Jobs
  
  
  
  1. Nutrition Coordinator
  
  
  2. Technical Officer, Monitoring & Evaluation
  
  
  
  


• 
  Method of Application
  

Nutrition Coordinator

• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA , PhD/Fellowship


• Experience 5 – 11 years


• Location Borno


• Job Field Medical / Healthcare&nbsp , NGO/Non-Profit&nbsp

Requisition: 2020200708

Location: Maiduguri, Borno

Supervisor: Response Coordinator

Project Description

• Northeast Nigeria is currently facing a growing humanitarian crisis with a vast number of Internally Displaced Persons in need of emergency assistance


• These IDPs are living among host communities, lacking access to livelihoods and resources, ultimately leading to unprecedented levels of malnutrition and food insecurity. FHI 360 has been working in Nigeria for over 30 years and is now expanding activities in Borno state to respond to the IDP crisis.  


• FHI 360 is expanding its expertise by responding to this humanitarian crisis through integrated WASH, Health and Protection interventions

Basic Function

• The nutrition coordinator is responsible for designing, overseeing and coordinating the nutrition programs, as well as liaising with various external partners


• S/he reports to head of mission, medical and nutrition advisor at headquarters level


• The panel of activities in a nutrition programs includes: Community based Management of Acute Malnutrition (CMAM) approach, Assessments and surveillance interventions (nutrition surveys using ENA for SMART, coverage surveys, sentinel site, LQAS etc.) Infant and Young Child Feeding partners, Capacity building of local partners, community mobilization and research projects.

Duties and Responsibilities

Management of the Nutrition Program:

• Follow up on ongoing analysis of the context.


• Definition, supervision and monitoring of FHI 360 Nutrition programs, in compliance with international and national guidelines and in coherence with identified humanitarian needs.


• Provision of continuous guidance and technical support.


• Design and ensure the use of monitoring tools.


• Ensure compliance of programs in terms of achieving objectives in current grants.

Team Management:

• Management and evaluation of nutrition program team; elaboration their position description.


• Provision of technical and organizational support and trainings to the nutrition program team.

Reporting:

• Compilation, analysis and feedback on monthly reports from the nutrition program team.


• Ongoing communication with nutrition advisor in HQs.


• Technical input in donor reporting.

Representation and Internal / External Communication:

• Coordination with other technical departments at coordination level (Health, Food Security and Livelihood, Water Sanitation and Hygiene, Protection and Support service team).


• Represent FHI 360 at national and regional level in nutrition and health technical meetings.


• Participate in the external coordination with nutrition partners and governmental bodies and provide technical support and guidance in the nutrition sub-committee and cluster, where relevant.

Contribution:

• Develop strategies and tools for the design and implementation of specific technical components


• Ensure appropriate and timely technical support to field programs. Ensure that project implementation adheres to the appropriate global strategy and remains technically sound. Ensure the quality of implemented technical activities and systems at all levels


• Manage efficient and effective operations of assigned Unit.  Liaise as appropriate with donor institutions; international organizations; government counterparts; and implementing agencies to share information and plan collaboration.

Qualifications and Requirements

• Bachelor’s Degree in Nursing, Nutrition and Dietetics or similar Degree with 9 – 11 years’ relevant experience in management of nutrition in humanitarian relief settings


• Or MS / MA / MPH in Nursing, Public Health, Nutrition and Dietetics or related field, and 7 – 9 years relevant experience in management of nutrition in humanitarian relief settings


• MB.BS / MD / PHD or similar Degree with 5 to 7 years of progressive relevant experience in management of nutrition in humanitarian relief settings.

Knowledge, Skills and Abilities:

• Excellent inter-personal, communications and representative skills (written, oral, cross-cultural)


• Ability to work with multi-cultural teams.


• Knowledge of nutritional health and humanitarian programs in emergency situations.


• Nutritional management and IYCF experience and ability to understand full range of issues around the clinical management of SAM.


• Knowledge of Nigerian clinical setting, including government and non-government settings.


• Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding CMAM.


• Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.


• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.


• Well-developed computer skills.


• Ability to travel domestically and/or internationally at least 25%.

go to method of application »

Technical Officer, Monitoring & Evaluation

• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA , PhD/Fellowship


• Experience 1 – 7 years


• Location Borno


• Job Field Medical / Healthcare&nbsp , NGO/Non-Profit&nbsp

Requisition: 2020200707

Location: Maiduguri, Borno

Job Type: Full time

Supervisor:  Supervisor: M & E Coordinator

Basic Function

• The Technical Officer (M&E), under the supervision of the Field Manager, and with technical oversight from the Monitoring and Evaluation Coordinator, is responsible for the implementation of monitoring and evaluation activities for the LGA office


• The Technical Officer (M&E) will work with others in the LGA including local implementing partners to ensure that monitoring and evaluation activities are appropriate and meet the donor and project’s M&E needs.

Duties and Responsibilities

• Work with the state-level staff and government counterparts to provide support and guidance on program/project monitoring and evaluation activities and on donor and Government of Nigeria reporting requirements.


• Provide support to sites at LGA, including interacting with site Program Managers, M&E focal points, state government M&E officers, other Implementing Agencies and local research groups on needs and ensuring that these parties understand and can support these requirements.


• Work with local partners to support the correct implementation and use of monitoring and evaluation tools, and adherence to complete, correct and timely reporting.


• Conduct routine monitoring visits to project sites, including the conduct of data quality assessments (DQAs) using official tools, oversee the preparation of monthly reports, and provide supportive supervision.


• Ensure that the quality of program/project activities adheres to SOPs by supporting the development and implementation of appropriate mechanisms to ensure quality.


• Provide direct technical assistance and capacity building in the design and implementation of the program/project Monitoring and Enhanced Evaluation components of the activities in the communities served.


• Assist in the development and maintenance of computerized and mobile data capture of the program and provide technical assistance and training to the staff at the sites responsible for data entry.


• Provide technical assistance to M&E officers at LGA level in integrating FHI 360 data into the national Management Information System.


• On a monthly basis, analyze state-level data and provide approved reports to State Office, National Office and local partners or other relevant parties.


• Build capacity of local partners in project monitoring and with program staff and local partners, use program/project monitoring data to modify existing programs and design new programs.


• Document lessons learned and best practices in monitoring and evaluation, according to donor guidelines.


• Represent FHI 360 and makes presentations at professional meetings and conferences related to Monitoring and Evaluation.


• Remain informed of current issues regarding Monitoring and Evaluation of integrated programs in the fields by review of current literature; be alert to any implication of such research for project and program activities.


• Perform other duties as assigned.

Qualifications and Requirements

• MB.BS / MD / PHD or similar Degree with 1 to 3 years relevant experience in monitoring and evaluation with a sound understanding of humanitarian integrated health program delivery in resource constrained settings.


• Or MPH or M.S / M.A in relevant Degree with 3 to 5 years relevant experience in monitoring and evaluation with a sound understanding of humanitarian integrated health program delivery in resource constrained settings.


• Or B.S / B.A in Statistics, Pharmacy, Microbiology, Monitoring and Evaluation or in relevant Degree with 5 to 7 years relevant experience in monitoring and evaluation with a sound understanding of humanitarian integrated health program delivery in resource constrained settings.


• Familiarity with Nigerian public sector health systems and NGOs and CBOs is highly desirable.

Knowledge, Skills & Attributes:

• Knowledge of humanitarian programs in North East Nigeria specifically


• Knowledge and experience in project-level or state/national-level monitoring and evaluation system implementation


• Clinical management and training experience and ability to understand full range of issues around integrated program including WASH and Nutrition.


• Knowledge of Nigerian clinical setting, including government and non-government settings.


• Sensitivity to cultural differences and understanding of the social, political and ethical issues within the communities Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.


• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.


• High degree of proficiency in written and spoken English and Hausa communication.


• Well-developed computer skills.


• Ability to travel within Nigeria 25% time.

Method of Application

Use the link(s) below to apply on company website.

• Nutrition Coordinator


• Technical Officer, Monitoring & Evaluation

 

source: https://jobcenternigeria.com/latest-jobs-at-fhi360/

Blossom Agro Logistics Recent Employment Opportunity

Blossom Agro Logistics is currently recruiting to fill the position below:

 

Job Title: Sales Executive

Location: Lagos

Job Description

• The Sales Executive is required to be an excellent communicator, team player and brand representative.


• He/she is required to promote and sell eggs to target customers with the aim of maximizing profits.

Responsibilities

• Prospect distributors, sub-distributors, supermarkets, and high-volume end-customers.


• Identify new markets for distribution within a designated territory.


• Engage in marketing campaigns designated for target territory.


• Increase the value of current customers while attracting new ones.


• Fulfil customers’ orders and ensure the safe and timely delivery of eggs.


• Receive payments for orders, and manage clientele portfolio.


• Maintain excellent relationships with customers through superior customer service.


• Provide and ensure timely territory reporting to the Business Development Manager.

Requirements

• OND, HND or a Bachelor’s degree


• 0 to 3 years’ relevant experience, in the food industry (FMCG)


• Should be between 20-30 years of age


• Excellent selling, communication and negotiation skills


• Highly motivated team player, creative, positive, ambitious, and target driven


• Proficient in Microsoft office tools (Word, Excel, and PowerPoint)


• Ability to work under pressure and meet deadlines


• Ability to flourish with minimal guidance and supervision


• Polite, friendly and able to persuade customers


• Being trustworthy is mandatory

To apply

Interested and qualified candidates should send their CV to: [email protected] wiith “Sales Executive” as the subject.

Application Deadline: 30th May, 2020.

source: https://jobcenternigeria.com/blossom-agro-logistics-recent-employment-opportunity/

A DEPUTY HEAD OF DEPARTMENT FINANCE (M/F)

Country: Nigeria

Organization: Action Contre la Faim France

Closing date: 30 Jun 2020

Action Against Hunger began operations in Nigeria in 2010 in response to the high rate of chronic malnutrition in Northern Nigeria, focusing on integrated programming. In 2011, we expanded our work to begin implementing nutrition development projects in Jigawa and in Yobe. Following the crises in Northeast Nigeria, we further expanded our operations to address the Nutrition, Health, Food security and livelihoods, WASH, and shelter needs of conflict-affected communities. In the year 2018 alone, our work in Nigeria reached approximately 3.5 million people. We are operational in 11 Local Government Areas of Borno, 12 in Yobe and 3 in Jigawa.

Action Against Hunger Nigeria programme is supported by DFID, ECHO, GAC, OFDA, SDC, UNICEF, EU, USAID, AFD, French Ministry of Foreign affairs, SIDA and UNOCHA NHF. The total budget amounted to approximately 54 million USD in 2018. The country team comprises of over 600 staff. Other than the coordination office in Abuja, there are three state offices in Damaturu, Maiduguri and Dutse and four sub bases including Monguno, Potiskum, Bade and Damasak.

Living conditions in Abuja are good with various facilities and amenities. All expatriate staff are accommodated in the Action Against Hunger guest house. The overall security situation is fine, although walking is allowed during daytime in town only.

• Length of contract: 12 months starting in june 2020


• The position: Under the supervision of the Finance Head of departement, the deputy Head of department Finance will support the finance HoD in the overall financial managementfor the mission. More precisely, you will be in charge of:

· Contribute to Grant Financial Management, Donors compliance & Budget Analysis

· Support treasury forecast and cash management

· Support internal and external audits

· Capacity building for finance and non-finance staff

· Mission Financial Coordination

• Do you fit with the position

You hold a relevant degree in Finance MBA/ACCA or other chartered Accountant Diplomas. You have at least at least 3 years of professional experience in finance with proven experience in team management in humanitarian sector and a previous knowledge of donors environment.

Holder of exceptional organization, time management, and attention to detail, you are recognize for your professionalism, honesty, reliability, autonomy, sense of responsibility and capacity of maintain confidentiality

You have also a very good communication & training skills

Fluency in English is mandatory, strong computer skills particularly in MS Excel, literacy and numeracy is needed.Knowledge of SAGA is an added advantage.

• Status: Long-term contract, provided by ACF according to the French legislation.

Remuneration and benefits :

• Monthly gross salary: from €2010 to €2335 upon experience.

· Per diem and living allowance: 210€ + 329€ (cf eurocost) net, field paid.

· + 16% of monthly gross salary as reimbursement of retirement insurance for non-French citizen.

· + Child allowance, limited to 5 children.

Transportation and accommodation:

· Coverage of transportation costs to and in the mission.

· Individual room in guesthouse covered (préciser si logement individuel)

Medical coverage:** 100% coverage of medical expenses + repatriation insurance.

Leaves and RnR:**

· 25 days of paid leaves per year. **

· + 20 RnR per year. **

· + 215 € at each RnR period (averagely every 3 months – préciser si mission plus favorable). **

· Coverage of the transportation expenses to the RnR area of reference. **

Training :

· Free and unlimited access to the certifying e-learning platform Crossknowledge ©.

· Technical trainings at HQ or regional level (averagely 1 per year).

· Intermission Workshop once a year.

· Opportunity of coaching (DP) or mentorship.

· Participation to external trainings costs upon eligibility of the request.

How to apply:

Apply Here

source: https://jobcenternigeria.com/a-deputy-head-of-department-finance-m-f/

Regional Sales Manager at Bolt

Job Description
We’re looking for an experienced International Sales Manager to build and lead our sales teams across Africa. Reporting to the Director of Bolt for Business, you’ll be responsible for implementing the strategies and growth of all our African markets.

Bolt for Business is growing fast, our product is evolving rapidly and our sales teams are ready to evolve and scale. We’re looking for a driven individual, with experience of rapidly building, coaching and developing sales teams across multiple countries. We don’t just want to build teams, we want to maximise teams and drive multi-million Euro growth – so we need a superstar who’s been there and done it, who doesn’t mind getting hands on with big deal sales and who will build and drive the sales machine we need.

You’ll need to be a multi-tasker, a seasoned international manager and know how to get a sales organisation to deliver results fast. We’re moving quick and this is a new and exciting role, one with huge scope for growth and impact – if you’ve a history international sales growth, specifically in managing teams selling business services into SME / large businesses – then let’s talk.

Let’s build the future of business transportation together!

What you’ll be doing

• Overseeing sales performance across several African markets


• Recruiting and building sales teams in all African markets


• Training, coaching and improving local sales teams, including performance management where needed


• Executing the Director of Bolt for Business’ strategies and growth plans


• Working and closing large customer deals, particularly international ones


• Proactively create solutions and improvements in sales execution in your region


• Achieve growth and hit sales targets for the European region


• Present sales, revenue and expenses reports and realistic forecasts to the management team


• Identify emerging markets and market shifts while being fully aware of new products and competition status


• Give market feedback to the product team & director regarding Bolt for Business solutions


• Oversee and own the sales complete African sales pipeline


• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence


• Establishing strategic partnerships in line with the B4B Director’s vision


• Closing large local and international sales deals.

Requirements

• BS / MS Degree in Business Administration or a related field


• At least 10 years of successful previous experience in sales, consistently exceeding targets, with at least 5+ years in a sales manager/director role and 2+ years experience heading up sales teams in several different countries at once.


• Experience recruiting, growing and coaching teams to deliver top level sales performance


• Proven capability to lead and deliver fast and significant multi-million Euro growth, through sales teams


• Excellent communication skills in English


• Proven ability to manage sales teams in several diverse countries and deliver significant growth


• Industry expertise, particularly in selling service products directly into SME and large businesses


• Relentless drive to achieve results, strong willed, motivating and cool under pressure.


• Experience of using CRM tools to steward and monitor team performance and drive improvements – Pipedrive experience would be an added bonus


• Experience working in a very quick moving well funded scale-up would be advantageous.


• Someone who gets hands on and is excited to get involved closing big deals and building strategic partnerships.

Benefits

• Motivating compensation – motivational base pay and company stock options


• No corporate BS – we’re moving too fast for that


• Amazing personal growth experience at one of the fastest-growing startups in Europe


• Working with a motivated and talented international team, plus regular team events


• Flexible working hours – as long as you get the work done


• Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world.

Method of Application

source: https://jobcenternigeria.com/regional-sales-manager-at-bolt/

Senior Disaster Management Officer at the International Federation of Red Cross (IFRC) and Red Crescent Societies

The International Federation of Red Cross and Red Crescent Societies (IFRC) was founded in 1919 in Paris in the aftermath of World War I. The war had shown a need for close cooperation between Red Cross Societies, which, through their humanitarian activities on behalf of prisoners of war and combatants, had attracted millions of volunteers and built a large …



Read more about this company

Senior Disaster Management Officer

• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Abuja


• Job Field NGO/Non-Profit&nbsp

Vacancy No: IFRC03954

Duration:6 months

Category of Staff: National Staff

Grade: Not applicable

Organizational Context

• The International Federation of Red Cross and Red Crescent Societies (IFRC or “the Federation”) is the World’s largest volunteer-based humanitarian network. The Federation is a membership organization established by and comprised of its member National Red Cross and Red Crescent Societies. Along with National Societies and the International Committee of the Red Cross (ICRC), the Federation is part of the International Red Cross and Red Crescent Movement.


• The overall aim of the IFRC is” to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” It works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world.


• The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency; coordination and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners.


• The Secretariat has five regional office, as follows: Americas (Panama City); Africa (Nairobi); Asia/Pacific (Kuala Lumpur); Europe (Budapest); Middle East and North Africa (Beirut). The IFRC office in Abuja is the hub to support the Red Cross National Societies of the West Coast Cluster (Nigeria, Benin, Togo, Ghana, Ivory Coast and Liberia) and has a status agreement with Nigerian government. The West Coast cluster office deliver the IFRC mandate in the sub-region with a focus on Disaster Management, Capacity Building of the National Societies and Humanitarian Diplomacy.

Job Purpose

• Under the supervision of the IFRC Disaster Management delegate, the Senior DM Officer will ensure timely, effective and efficient support in disaster risk management activities for the National Societies of the cluster, with a special focus on the Nigerian Red Cross Society.


• He/She will work in building the disaster and response preparedness capacities of the Nigerian Red Cross and other National Societies to enable them to improve their disaster management capacities before, during and after disasters.


• The post holder will support and monitor the implementation of DREFs and Emergency Appeals in Nigeria and other countries of the cluster, ensuring timely and quality delivery of operations according to IFRC standards and requirements.


• A high level of coordination and collaboration will be required with the Nigerian Red Cross and other National Societies as well as with the different counterparts in the DCPRR team of the IFRC regional office in Nairobi to ensure a harmonised approach across the region

Job Duties and Responsibilities

• Build capacity and competencies of the Nigerian Red Cross and other National Societies on Disaster Management and support them in becoming a relevant partner for Disaster Risk Management in their respective countries.


• Coordinate the scaling-up of ‘Preparedness for Effective Response’ approach and improving coordination and harmonisation of DRM capacity building approaches


• Ensure effective working relationships with the DM departments of the Nigerian Red Cross and other National Societies of the region, and work to create synergies and links between Operations and Disaster Risk Management.


• Support National Societies to analyse and integrate livelihoods, disaster risk reduction and climate change adaptation and mitigation concerns into disaster preparedness, response, cash and recovery programming.


• Support the National Societies with the process of hazards mapping, development and review of Contingency Plans, SOPs at national and branch levels.


• Provide technical support to National Societies with the design, implementation and evaluation of emergency operations (DREF and Emergency Appeals).


• Ensure National Societies are familiar with the various tools and guidelines for disaster risk management, interventions and that operations and activities are managed and implemented in accordance with Federation’s strategic programme framework and agreed standards including Red Cross Red Crescent Code of Conduct, Sphere Standards and Humanitarian Accountability Partnership.


• Conduct monitoring and supervisory visits to relevant IFRC programme activity sites in the field, in particular to DREF and Appeals implemented in Nigeria and the cluster.


• Support national societies in the development of disaster risk management proposals.


• Organize yearly the Africa Disaster Management Advisory Group (ADMAG) sub-regional meeting to enhance collaboration and coordination of national societies within the West Coast Cluster region


• Ensure the Disaster Management Country Operational Plans for the West Coast Cluster and Nigeria are implemented and meet the targets.


• Provision of technical guidance and oversight to the National Societies in establishing preparedness systems, development of standard operating procedures for Forecast Based Financing (FbF) and in establishing and managing of FbF partnerships.


• Provision of technical guidance and oversight to the National Societies on Cash Transfer preparedness and programming in different contexts.


• Promotes knowledge sharing and best practices at international meetings and conferences and influences facilitate training sessions for National Society technical staff and volunteers in various areas opartners in stakeholder consultations;


• Organize and f disaster risk management.


• Participate in relevant meetings with Red Cross Movement partners, Governments, donors, NGOs and UN Agencies co-financing and implementing initiatives for disaster risk management.


• Perform other duties in addition to the above responsibilities, commensurate with background and experience as deemed necessary by Supervisor.

Education

• Advanced university degree in Development Studies, Project Management, Disaster Management or other relevant field.


• Professional training in disaster risk management

Experience:

• At least five years of relevant experience in the field of disaster risk management


• Experience of working for the Red Cross and Red Crescent Movement


• At least 2 years of working for a humanitarian aid organisation


• Experience of planning and managing finances and budgets

Knowledge, Skills and Languages:

• Strong and highly developed technical skills in disaster risk management international practices


• Self-supporting in computers (word processing, spreadsheets, internet and web-based searching etc.)


• Solid and tested analytical skills


• Operational management and reporting skills


• Excellent communication, interpersonal and networking skills


• Fluently spoken and written in English is required


• Fluency spoken and written in French is preferred   

Competencies and Values

• Accountability


• National Society Relations


• Teamwork-interpersonal skills


• Integrity and personal conduct


• Professionalism


• Communication Managerial effectiveness


• Initiative and direction


• Flexibility, Patience and adaptability-sensitivity to diversity

Method of Application

Interested and qualified? Go to The International Federation of Red Cross and Red Crescent Societies (IFRC) on www.ifrc.org to apply

source: https://jobcenternigeria.com/senior-disaster-management-officer-at-the-international-federation-of-red-cross-ifrc-and-red-crescent-societies/